Daily Archives: Tuesday May 22nd, 2007

SME: You were right, I was wrong.

And I hate you for that 😉

I just got screwed by tigerdirect big time. I bought a 1 terabyte hard drive last Thursday, it said it ships in 24 hours and here it is Tuesday and I still do not have it and it still has not be shipped. So I called 4 times in the last 2 days and today I am finally told they do not know what it will be shipped. So as I mentioned, nice false advertisement on their site “Ships in 24 hours” ha….

So I finally have had enough and tell the guy I want a refund, he says it will take 24-48 hours to complete, so I am ticked and asked to speak to a supervisor and I get “William, Sales manager” and I explain how unhappy I am since I have GREAT need to have this HD days ago, not days from now, so I am really screwed right now and days behind on work.

I mention the $1000’s I have spent there and asked why do I not get respected enough to at least get a email letting me know that the 24 hours will turn into a week and after all the $ I have spent with them and how I am being treated is total “bull shit” (exact words) He tells me don’t cuss, I asked “Why, what is the worse your going to do? Hang up on me?”

“Come down to the store and find out”

Shit… meet fan.

So this is where tigerdirect will never see another dime from me, I was a die hard loyal customer and as noted here, I have stood up for them and even promoted them to others, but NEVER again. Fuck you Tigerdirect and a big fuck you to “William, Sales manager” at tigerdirect, amazing how tough people are on the phone.

The best news is, I found the exact same thing, for $120 cheaper then TD has it for, so I bought it. So not only are they unprofessional and use false advertising, they are over priced.

How Do I Feel?: calm calm